Quick answer: If your car was in a flooded basement, don’t start it. Water in the engine can cause hydrostatic lock, and damage from cranking a flooded engine is often not covered by insurance. Photograph the water level, tell your insurer the same day, get the car towed to a workshop, and start drying the cabin within 24 to 48 hours to stop mould.
The call usually comes early in the morning. The society WhatsApp group lights up with videos of the basement: brown water up to the number plates, a security guard wading through it, someone’s dashcam blinking under water. Your car is somewhere in there.
What you do in the next two days decides whether this is an expensive inconvenience or a write-off. This guide walks through it in order, from the moment you see the video to the day the car smells normal again.
03The first 24 hours, step by step
1. Stay safe
Don’t wade into a basement that is still flooded. Water can hide open drains, and flooded basements can have live electrical faults. Wait for the society or fire services to pump it out and for power to be confirmed safe.
2. Don’t start the car
This is the single most important rule. If water has reached the engine’s air intake, turning the key can draw water into the cylinders. Water doesn’t compress, so the pistons hit it and the engine can lock or bend internal parts. That’s called hydrostatic lock.
It also matters for your claim. As The News Minute, via The Quint, put it after the 2022 Bengaluru floods, damage caused by starting a submerged car is not treated as flood damage, and a fully damaged engine can cost around ₹1.5 lakh to repair. Don’t crank it, don’t jump-start it, and tell family members not to try either.
3. Disconnect the battery, if it’s safe
Once the water is gone and the area is safe, disconnecting the negative battery terminal reduces the risk of short circuits in wet wiring. If you’re not comfortable doing it, leave it for the tow driver or mechanic.
4. Call your insurer
Report it the same day, through the insurer’s app, website or helpline. Note the claim number. Ask whether they want to send a surveyor to the basement or have the car towed to a network garage.
5. Get it towed
Flat-bed towing to a workshop, not driving and not a rope tow. Many comprehensive policies and roadside assistance add-ons include towing; check yours.
6. Start drying the cabin
Mould starts quickly. The US EPA advises drying wet materials within 24 to 48 hours to prevent mould growth. If the car is going to sit at the workshop for days waiting for a surveyor, ask whether you can open the doors, remove the floor mats and get water out of the footwells in the meantime. Take photos first so nothing you do can be questioned later.
Frequently asked questions
What should I do if my car is flooded in a basement?
Don’t start it. Photograph the water level, inform your insurer the same day, get the car flat-bed towed to a workshop, and start drying the cabin within 24 to 48 hours.
Can I start my car after it was submerged?
No. Water in the engine can cause hydrostatic lock, and damage from cranking a flooded engine is often not covered by insurance.
Does car insurance cover flood damage?
Comprehensive policies generally cover flood damage as a natural calamity. Third-party policies don’t. Engine damage from water usually needs an engine protection add-on.
What is hydrostatic lock in a car?
It’s when water enters the engine’s cylinders. Water can’t be compressed, so the pistons are blocked and engine parts can bend or break.
How long does it take for mould to grow in a flooded car?
Wet materials that aren’t dried within 24 to 48 hours can start growing mould, according to the US EPA.
Do flooded car carpets need replacing?
Sometimes. Carpets and underlay can often be extracted, dried and sanitised, but badly soaked or mouldy underlay may need replacing. The workshop and insurer will decide.
How do I get rid of the smell after my car was flooded?
Remove the source: wet underlay, foam or silt. Then dry fully and steam clean. Fragrance alone won’t fix it.
Is floodwater in a car dangerous to clean?
It can be contaminated with sewage and animal urine. Wear gloves, avoid touching your face, and wash your hands well. Leptospirosis risk rises after floods.
Should I disconnect the battery after a flood?
If it’s safe to reach, disconnecting the negative terminal reduces short-circuit risk. Otherwise leave it to the mechanic.
Can Royal Royce clean a flood-damaged car interior?
Yes, once a mechanic has cleared the car. We deep clean and steam sanitise the cabin at your doorstep in Bangalore.